1. Privacy Protection at a glance


This English translation has been created for your service and a better readability. However, the German version is valid, which you can access via this link: https://www.ihu.de/datenschutz


General information
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance to the statutory privacy protection regulations as well as this privacy protection declaration.

When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. The present privacy protection declaration explains which data we collect and what we use it for. Moreover, it explains, how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. It is not possible to completely protect data from third-party access.


Data collection on our website
The data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website.


How do we collect your data?

On the one hand, your data is collected by you communicating it to us. This can e.g. be data that you enter in a contact form. Other data is automatically collected by our IT systems when you visit the website. This is primarily technical data (e.g. Internet browser, operating system or time of the page visit). This data is recorded automatically as soon as you enter our website. We do not evaluate this server log data, it is generated automatically by the provider.


For which purpose do we use your data?

One part of the data is collected to ensure that the website is provided correctly. Other data can be used for the analysis of your user behaviour.


Transfer respectively recipient

We do not transfer your personal data to third parties for marketing or similar purposes. Data will only be passed on if and insofar as this is necessary to implement the user agreement, we are legally obliged to do so, or it should be necessary to enforce the general terms of use or other agreements concluded with you as well as our rights and claims.


Customer information via e-mail

As part of customer loyalty, we send current information to our customers to inform you about news and changes in our offer. This information should not be confused with the general newsletters. As far as our offers are concerned and e.g. contains security-relevant points or important information from our company, we can only handle this by e-mail. We ask for your understanding.

This information is created on the basis of Art. 6 Para. 1b GDPR for contractually compliant information about our services / software or to protect our legitimate interest in accordance with. Art. 6 Para. 1f GDPR. A consent is therefore not required. However, you can unsubscribe from this customer information at any time.



If you have decided to receive the newsletter, we will use the e-mail address you used to register to inform you about news. We use the requested form of address and your name in order to be able to address you personally and to keep the suspicion of SPAM as low as possible. Information is sent to this e-mail address at regular intervals. If the transmission of information by e-mail is no longer desired, you can withdraw your consent to the newsletter at any time. Please let us know accordingly in written form.


Analysis tools and third party tools
When you visit our website, your surfing behavior can be statistically evaluated. This happens primarily with cookies and with so-called analysis programs. Your surfing behavior is usually analyzed anonymously; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found below.

We will inform you about the possibilities of objection in this privacy protection declaration.



We use technical and organizational security measures to ensure that your personal data is protected against loss, incorrect changes or unauthorized access by third parties. In any case, only authorized persons have access to the personal data, and only to the extent that it is necessary for the purposes mentioned above. The security measures are constantly adapted to the improved technical possibilities.


2. General information and mandatory information


Information about the responsible institution
The responsible institution for data processing on this website is:


Industrieofen- & Härtereizubehör GmbH Unna
Viktoriastr. 12
59425 Unna

Phone: (0 23 03) 2 52 52 – 0
Fax: (0 23 03) 2 52 52 – 20
E-Mail: info@ihu.de


The responsible institution is the natural or legal person who, alone or together with others, decides on the purposes and instruments of processing personal data (e.g. names, e-mail addresses or similar).


Legal basis

a) The provision of this website with products and services: Contract initiation respectively contract fulfillment

b) Inquiries by post, e-mail or fax to us: Contract initiation respectively contract fulfillment

c) Links to other offers or evaluation of access: Legitimate interest with weighing up interests


Storage time

We store your data as long as the purpose of the storage is preserved (inquiries, projects, contracts, etc.) If the purpose no longer applies or you withdraw your consent, your data will be deleted by the regular deletion process, provided that no statutory retention periods have to be observed.


Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send an informal e-mail to us. The legality of the data processing carried out before the revocation, remains unaffected by the revocation.


Right to data portability

You have the right to have data that we process automatically, based on your consent or in fulfillment of a contract, handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.


Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free disclosure about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, the right to correct, block or delete this data. You can contact us at any time at the address given in the imprint if you have any further questions about personal data.


Right to lodge a complaint with the competent supervisory authority
In the event of violations of the data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. For data protection issues, the competent supervisory authority is the commissioner for data protection of the federal state in which our company is based.


Objection to advertising e-mails
We hereby object to the use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information material. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.



We do not carry out an automatic decision-making and/or a profiling with your data.


3. Data protection officer


Data protection officer required by law
We have appointed a data protection officer for our company. You can reach him via datenschutz@ihu.de


4. Data collection on our website


Some of the websites use so-called cookies. Cookies do no damage to your computer and contain no viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain on your device until you delete them. These cookies enable us to recognize your browser at the next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are set on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.


By loading the website, the legally required cookie consent is obtained from you. You will get an overview of the cookies used. This gives you the option of giving your personal consent or not agreeing to the use of cookies. This only affects cookies or tracking codes that are not technically necessary. Your decision will be saved in a separate cookie. If you want to change your decision, you can delete the cookies on your browser, so that you will be asked for your cookie consent again when you visit our website.


The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:


-Browser type and version

-Operating system used

-Referrer URL

-Host name of the accessing computer

-Time of the server request

-IP address


This data is not merged with other data sources. The basis for data processing is Art. 6 Para. 1 lit. f GDPR, which allows the processing of data to fulfil a contract or pre-contractual measures.


5. Plugins and tools


Google Web Fonts
This page uses so-called web fonts provided by Google for the uniform display of fonts. When a page is called up, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
If your browser does not support web fonts, a standard font will be used by your computer.


You can find more information about Google web fonts here: https://developers.google.com/fonts/faq

and in Google’s privacy policy: https://www.google.com/policies/privacy/


Google Maps
This website uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this page has no influence on this data transmission.
Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

You can find more information on the handling of user data in Google’s privacy protection declaration: https://www.google.de/intl/de/policies/privacy/


Google Analytics

This website uses Google Analytics (website analysis service) from Google LLC (hereinafter named Google). We use this service on the basis of legitimate interest (in accordance with Art. 6 Para. 1 GDPR). Google uses cookies for this service, which in turn usually forward the analyzed data to Google servers (in the USA) and process them there. Google has been certified for this (Privacy Shield Agreement) and thereby guarantees compliance with European data protection guidelines.



Google can use the information on our behalf,


-to create analyzes and evaluations about the use of the website

-to evaluate and compile activities (user behavior – clicks)

-to create usage profiles


We have activated an IP anonymization for security. This automatically shortens the IP addresses of the accessing users. According to Google, in exceptional cases it can happen that full IP addresses are transferred to Google, which are then shortened by Google. Google assures that this data will not be merged with other Google data. Users of our website have the following options to restrict data collection:


-Prevent the storage of the data in cookies in your browser (please check the browser software yourself)

-Use a browser plug-in that prevents the storage and transmission of the data collected by cookies. https://tools.google.com/dlpage/gaoptout?hl=de


Further links: If you need more information about the use of data by Google and this service, you can find it under the following links:

Privacy Policy at https://policies.google.com/technologies/ads

and options for advertisements at: https://adssettings.google.com/authenticated


Please check the links or search for this information directly on Google to be sufficiently informed.


6. Other



We reserve the right to adjust this data protection declaration from time to time. We therefore recommend that you regularly review this declaration.


Data privacy statement | Version 2.4 | Valid from June 3rd, 2020

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